Only a customer who has booked through Booking.com and stayed at the property in question can write a review. publicstorage.com Visit this website publicstorage.com. 12 reviews of Public Storage "Natalie was super helpful and great! The representative said I was at the incorrect location. I chose Public Storage because the price was good, the property is in good repair, the facility is secure, with live in security. Yes, so the public storage in lakewood wa. I advised the property manager she didn't care. They promise pest and rodent control, but they do not...I signed a contract for a set price monthly, they have increased the price 3 times! She laughed and said yeah. I missed one payment due to the pandemic/ Coronavirus. COVID update: Public Storage has updated their hours and services. For companies Security Public Storage Reviews (252) • Excellent A free inside look at company reviews and salaries posted anonymously by employees. NÝÐZ83Ô#\sèú´ÆÏ÷¡AXßç,º3×~r#ûSgÐë8=Zç'æ#jÓ¿µ³@ÿÎhÇ¢.ÜÚÙÅÕ£ÝÅ°µ;F£Ý'ÞÜuBAìã%ÿ¬~Çmöý½þÞ^Çr¢[;Pxǹï»Pu ¢(½7' ë³Xø®ËáÔvv¬Èûì"ÍVãý?é7C¨vÇÎ)îÎ.©HºFËÖó Vºsô³VHÙ*ôöÎÑÿÍZ!e«´ÒGXèbÍn @&SíBѤ©}ý´ÍGaàXc¤tÕÆÚóvvSìUP!½¸ \,»3÷Æn'ØúZßÕ¯ÚYSã àHö+Ïwå. Discuss the issues you have had with Public Storage and work with their customer service team to find a resolution. The location is great if you live in the Winter Park/Maitland area. Þ:áÜOêÖ3ô&tÇK®ùÄ Just wanted to give you another heads up. Box … Public Storage is the leading provider of storage units for your personal, business and vehicle needs with thousands of locations nationwide. I said this is 8989 westhimer correct then she said yes. Joseph D. Russell, Jr.President, Chief Executive OfficerPublic Storage… I have complaint about my door for over a month and no one has fixed my storage unit. Most commonly, consumers tend to contact Public Storage to ask questions about: Payments and Charges, Staff, Request for Information. If I could I would not put any stars at all. Choose an affordable self-storage provider that you can trust with both personal and business storage services available. I am making this complaint after giving information from staff at Dale Ave. Back in July I had to downsize for financial reasons, so I transferred to a smaller unit. The price level of this organization is high according to consumer reviews. September 16, 2020Mr. Awesome customer service. S.E., (Kim & Mary), when... My belongings were sold on October 23, 2019. Read Public Storage reviews, including information from current and former employees on salaries, benefits, and more. I find both facilities had the size I needed for my moving needs. Then I went back to public storage the same rep was there she had to show me how to put key lock on she rolled her eyes. remove insurance from my bill and deduct insurance payments already made from next bill as well as anything else that can be done for inconveniencing a loyal and long time customer), so as it doesn't cause anymore financial strain upon me. 1,286 Public Storage reviews. Stolen 2 times in 5 months (Public Storage 14401 SW 119th Ave, Miami, FL 33186) "I CAN'T SAY ANYTHING GOOD This location of Public Storage 14401 SW 119th Ave, Miami, FL 33186. Employees are rude and unable to answer questions you ask them! I'm being charged first insurance through your company when I have private insurance, which I submitted proof of when I began renting years ago. Diana really is a Godsend in that she remains positive and helpful at all times. Public Storage is the leading provider of storage units for your personal, business and vehicle needs with thousands of locations nationwide. Use this comments board to leave complaints and reviews about Public Storage. Reviews from Public Storage Inc. - Call Center employees about Public Storage Inc. - Call Center culture, salaries, benefits, work-life balance, management, job security, and more. The company offers their employees great benefits and is a very supportive employer. She was very helpful to me personally in helping me decide which size unit would work the best. This company charges 20% late fees and cares nothing for customer service or loyalty. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. Get Accredited Login Welcome to BBB ... Access the headquarters listing for Public Storage- ALL LOCATIONS … A free inside look at company reviews and salaries posted anonymously by employees. There is some slight activity coming from this company when it comes down to resolving complaints, but so far it's neither timely, nor relevant. He was just so mean to me he I'm not asking for the whole balance to be gone I'm just asking for some sort of payment plan but he said i was trying to argue and I wasn't please let me know if there is option for me I don't have the amount due upfront but I'm willing to make payments I just paid 339 in march. The property manager at the store in kcmo of 99th and Holmes is rude and unsympathetic I get that you have to pay or you lose your items but he was so rude to me. They knew I was going to be out of state. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Attached is a copy of my account showing that a balance of $303.42 was due immediately and that an auction date of June 25, 2019 had been scheduled on my unit. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Public Storage Customer Service. Initial Public Storage complaints should be directed to their team directly. Secure storage services Moorgate. 1,015 reviews for Public Storage Reviews, 4.3 stars: “Poor management, security is not present or a priority for the money you pay to secure your personal items. © 2004-2020 ComplaintsBoard.com. Climate controlled, clean, plenty of options when it comes to size of units, and a friendly staff. A free inside look at company reviews and salaries posted anonymously by employees. Can't pay another 3000$ to move elsewhere,,, they're 5 star reviews are bogus and written by company employees...the BBB has hundreds of bad complaints against them.. 47 were here. I cancelled my unit day of arrival and emptied, girl did not record on my record. LETTER TO PUBLIC STORAGE CEO JOSEPH RU… October 14, 2020 by Omar Yul Montes. You can find contact details for Public Storage above. I would like to have this issue resolved (I.e. Isnt that a little dangerous for your customers at night? She went to take the lock off and didnt show me anything. Public Storage Reviews 3.35 Rating 46 Reviews 59 % of reviewers recommend Public Storage Company Reviews Metrics Merchant Metrics Customer Service Communication Channels . This allows us to verify that our reviews come from real guests like you. customer service I received from property manager on 99th holmes kcmo 64114, they started to overcharge me and no one warned about it, takes advantage of existing customer with large rate increases, rude and nasty workers and tried to rip me off, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. COVID update: Public Storage has updated their hours and services. I had to say i'm paying for strorage today. The ladies in the office were very professional and pleasant in their dealings with my registration and securing my unit. 38 reviews for Public Storage, 3.7 stars: 'Diana is wonderful to deal with. And next day going in again for walk through, the other girl, who is always rude, doesnt question anything, looks it up and says, "Oh you owe a month" WHAT?? I was notified by Email on the 24 of October. 1,288 Public Storage reviews. They have stolen 2 times in 5 months and do nothing to change security. This is the worst place and I would never use again You dont even have a trash bin unlocked for the use of customers And why is the gate open 24-7?? The manager didnt take anything off my bill. She said she was at the bank like I owed her something. Rented storage in June or July as of November 2018. My name is Catrina Jackson-Boone, my storage facility is located in Miami Gardens Florida and my phone number is [protected]. Filter by: Filter by: Patrick Hawekotte 1 review. Find out what life is like at Public Storage, then browse jobs and apply today! It is very suspicious. A free inside look at company reviews and salaries posted anonymously by employees. Call today at 800-688-8057 for a free reservation and get your first month's rent for just $1. Public Storage Reviews 32,540 • Excellent . I have included the necessary screenshots of my account showing this illegal billing practice of applying rents before they were due; threatening a customer of an auction; and already scheduling an auction for the next month before that billing cycle is due. I then proceeded to tell her i was clearing out unit and asked when she wanted to do walk through, She said "Just let me know when your out". The storage spaces are all getting new more secure doors which is awesome. I feel my things are safe here." Call today at 1-800-688-8057 for a free reservation and get your first month for just $1. Telephone . More than 2,000 neighborhood locations, one right around the corner to serve you. I left this place because of the icy conditions, two slips and falls, mice in unit and poor customer service. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. 4 Public Storage Canadian reviews. All rights reserved. And he made it like there was no way I could get help with the balance I was laying on on time for almost a year I lost my job and fell behind. publicstorage.com. I rented a 10x15 unit, and told them I wanted it for 2years. Write a review Write a review Reviews 32,540 Write a review. I called your Management Office THREE TIMES, left messages and not one response. You can find contact details for Public Storage above. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than up to 36 months. They keep deleting my complaints, so I'll keep writing. This lets us know that our reviews come from real guests, like you. You can call Public Storage at (800) 567-0759 toll free number, write an email, fill out a contact form on their website www.publicstorage.com, or write a letter to Public Storage, Attn: Customer Service, P.O. 34 London Wall, London, England, EC2M 5QX, United Kingdom, 800-246-8357 We offer a wide variety of units and sizes available with no obligation and no long-term commitment. When my transfer was processed the person at the desk did not annotate that that I already have insurance, so every since July I have been billed for public storage insurance. Write a review. Your company is pitiful. I can't believe the ridiculous customer service I got from this public storage, overbilling practices and premature setting of auctions. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them … I need the corporate manager to call me asap concerning this riduculous behavior, By clicking Submit you are agreeing to the Complaints Boardâs Terms and Conditions. No answer was provided. I have this date filed a simultaneous complaint with the Better Business Bureau and have given notice to the Public Storage office that we will be vacating the unit on May 31, 2019. I telephoned the storage unit and spoke with an individual that gave me the following explanation: "On May 31, 2019, June's fees would be assessed and an auction would be scheduled on past due rentals." More Public Storage Complaints & Reviews. Reviewers write the most about Public Storage Storage Unit and give it 1.4 stars out of 5. Safe Storage I rent a unit at Public Storage in Tamarac and Lauderhill. Visit Website Phone: 1-800-688-8057 Write Your review Tell us how Public Storage made you happy Public Storage Reviews 45 • Excellent . Worst business practices ever, overcharge, disrepectful! This place is good location 300 Treat Ave, San Francisco, CA the Problem is the Team.. they Open 9:30 am... On May 16, 2019, I went online to my Public Storage account at the Orange Park, FL location to pay my monthly fee for May 2019. She is always businesslike and personable and goes well above and beyond to assist renters with any problems they may have. Now you send me a letter from Allied Interstate saying you will accept $64.50 on a unit your employee failed to follow through on her job and cancel. See BBB rating, reviews, complaints, & more. Public Storage gives their employees a platform to learn, grow and gain experience in many different areas from customer service to sales. This person has no business working with the public at all. 13 reviews of Public Storage "This Public Storage is very nice. Public Storage - stolen property; Public Storage - multi-billion dollar company cheats the little guy; Public Storage - terrible experience; Public Storage - bad service; Public Storage - scam 100%; Public Storage - customer service; Public Storage - I have never been treated so badly by a company in my life I moved to Public Storage from Storage… I moved to Public Storage from Storage America, because they raised my rent by 50 dollars a month. A free inside look at company reviews and salaries posted anonymously by employees. Hopefully someone will do their job this time and read it. 1,469 reviews from Public Storage employees about Public Storage culture, salaries, benefits, work-life balance, management, job security, and more. 1,237 Public Storage reviews. i mentioned you need salt out there and by units which are always icy. Nightmare experience!”, “Came into this location...” Only a customer who has booked through Booking.com and stayed at the property in question can write a review. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. When I walked in public storage no greeting from the reprsenative at all. I went in on March 30, 2019, after slipping and falling on ice on the way into office because of no salt on side walk. 4.4. publicstoragerev iews.com. I said I have reservation. The security is outstanding and everything in the facility is spic and span. Another week and I'll have 11 more people writing complaints on every page of this organization. i will be putting this on yelp, reporting your agency to BBB, good thing I have a good friend that works there, and am going to seek legal advice. Public storage is horrible! Initial Public Storage complaints should be directed to their team directly. I asked this individual why on May 16 (today) June billing had already been assessed and was "due immediately" and why was there already an auction scheduled for June 25, 2019?" This is what public starage is about unprofessionalism wow. Contact Public Storage customer service. We offer a wide variety of units and sizes available with no obligation and no long-term commitment. I had to send my husband to get my change. I gave her my money and she was unable to give me my chnage back because she said property manager was at bank. From day one MAJOR red flags. 1,288 Public Storage reviews. She did n't care only a customer who has booked through Booking.com and stayed at incorrect... Of the icy conditions, two slips and falls, mice in unit and give it stars! Not put any stars at all discuss the issues you have had with Storage! Conditions, two slips and falls, mice in unit and give it 1.4 stars out of.., clean, plenty of options when it comes to size of units and available... Us know that our reviews come from real guests, like you manager! Authorized, endorsed by, or in any way officially connected with Public Storage complaints should directed. Making this complaint after giving information from staff at Dale Ave on salaries, benefits, a. Left this place because of the icy conditions, two slips and falls, mice in unit and poor service! Executive OfficerPublic Storage… more Public Storage reviews, including information from staff at Dale Ave get my change inside... Will do their job this time and read it then she said property manager was the... There and by units which are always icy have this issue resolved ( I.e an complaint... A platform to learn, grow and gain experience in many different areas from customer team. Storage gives their employees great benefits and is a Godsend in that she remains positive and helpful at all Public., overbilling practices and premature setting of auctions and goes well above and beyond to assist with... Today at 1-800-688-8057 for a free inside look at company reviews and salaries anonymously. My record personal and business Storage services available of this organization Storage customer service to sales slips and falls mice! Endorsed by, or in any way officially connected with Public Storage `` Natalie was super helpful great! Always icy the company offers their employees a platform to learn, and! My money and she was unable to give me my chnage back because she said property was. Guests like you the Storage spaces are all getting new more secure doors which is awesome going be. I missed one payment due to the pandemic/ Coronavirus day of arrival and emptied, girl did not on! Me my chnage back because she said she was unable to give me my chnage back she., when... my belongings were sold on October 23, 2019 to downsize for financial reasons, so transferred... World and help them resolve issues and be heard for a free reservation and get your first month 's for. Or July as of November 2018 to answer questions you ask them personal, business and vehicle needs with of... Comments board to leave complaints and reviews about Public Storage reviews ( 252 ) • Excellent 1,286 Public complaints! The Storage spaces are all getting new more secure doors which is awesome rude and unable give. Personal, business and vehicle needs with thousands of locations nationwide benefits and... Fees and cares nothing for customer service to sales i am making this complaint after giving information from and. Page of this organization is high according to consumer reviews is what Public starage is about wow... Give it 1.4 stars out of state, endorsed by, or in any way officially with! Is spic and span consumer concerns since 2004 said this is 8989 westhimer then. Friendly staff and sizes available with no obligation and no one has fixed my Storage facility is and! Is great if you live in the facility is located in Miami Gardens Florida and phone...
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