To determine if you qualify for Paratransit service, simply answer these questions: If you responded "yes" to any of these questions, you may be eligible for RTA's Paratransit service, as outlined by the Americans with Disabilities Act. When you successfully complete the travel training program, you will have more choices and flexibility for travel, which will give you greater self-esteem and independence. Be sure to fill out all parts of the application. Compare pay for popular roles and read about the team’s work-life balance. Have your identification number on your ADA card ready. Service beyond this five-mile radius may be available, if there is a standard RTA route during the desired time and date with stops within 3/4 of a mile from your places of pickup and drop-off. If Ipersons requesting appeals cannot attend, they may request a telephone interview or have another person(s) represent them at the hearing. The Greater Cleveland Regional Transit Authority provides public transportation in Cleveland and outlying suburban areas and Cuyahoga County, Ohio. Your cooperation is greatly appreciated. Accessible Fixed-Route Service ApplicationParatransit Application, PARATRANSIT CERTIFICATION PROCESSAre you eligible for ADA certification?Service eligibilityObtaining an applicationCompleting the applicationFunctional testingAppealing the decision. 2 0 obj USING PARATRANSIT SERVICEGetting startedAffordable faresArranging your travelCalling to schedule a trip? Charles Lucas, RTA vice president, into a paratransit vehicle. You can begin using RTA's call-ahead system to request Paratransit service 48 hours after receiving your ID card. If you are hearing-impaired, call 216-781-4757 (TDD). However, if the Appeals Committee has not made a decision within 30 days after the hearing, temporary service will be provided. Proposed Project: RTA is requesting NOACA-attributable Surface Transportation Program (STP) funds to support the cost of providing specialized and federally mandated paratransit service provided throughout Cuyahoga County for those individuals that are unable to use the regular bus or train service provided by RTA due to a physical or cognitive disability. 2. Do you need a wheelchair lift or similar device to board the vehicle, but one is not available at the Rapid Transit station where you wish to board? Guests are required to pay a fare, with the exception of a Personal Care Attendant. A PCA can ride free. The Americans with Disabilities Act (ADA) was signed into law in 1990. Wait where you can see the bus arrive, or where the driver can see you. CLEVELAND — The Greater Cleveland Regional Transit Authority reported 16 new employees tested positive for COVID-19 this week. If it is clear that you qualify for Paratransit service under ADA guidelines, an RTA employee will approve the application and notify you in writing. Be aware of the opening and closing times of your destination to avoid waiting outside. If you need to schedule Paratransit service to reach the functional testing location, tell the RTA employee when you are called. Greater Cleveland Regional Transit Authority 1240 West 6th Street Cleveland, Ohio 44113-1302 Tel: 216-566-5100 <> Each day, thousands of people choose RTA as a convenient, economical way to get around Greater Cleveland. This document is also available for downloading on the website link above. x��Z�o�F7��a�@՚�Er��@�$E��5mnh���R�J�I����,�&%�b�L-ɝ�ٙ�|-s�n��lհW�.^7M�z�����j�j�����.���=۬)�����]���UU�ח����5�Z��]�,�f���3�"�'���J���ts~���x~v| ��U�&�VY�X%�ѿ� ���U��f9 You can request up to three round trips per call, or one trip with three stops. RTA schedulers handle trip requests seven days a week, 8:30 a.m.- 4 p.m. After the functional test is complete, the testing agency will make one of three possible recommendations to RTA. The Committee consists of two RTA staff members, and a volunteer from the ADA Committee of the Citizens Advisory Board. The scheduler will arrange your trip while you are on the phone, and will give you a window of time for your pickup. Due to the uncertainty of scheduling, customers must remain available for pickup for the entire 40 minutes. The first time you visit this page, you will be asked for your user name and password. This application must also be used for individuals who are recertifying their enrollment in the disability program. If it is NOT clear that you qualify for Paratransit service, an RTA employee will call you to schedule a functional test to determine your eligibility for Paratransit service. Tell the scheduler what entrance you want to be picked up at. Go to RTA's Main Office, 1240 West Sixth Street, in the Warehouse District. Lift you in and out of wheelchairs or scooters. endobj Trips may be requested by either pickup time or by drop-off time. 7:00a.m. When your application is complete, an RTA employee will review it to determine the next step. You will learn travel skills for following a specific route, typically to school, medical appointments, or job sites. Call 216-566-5124, 8 a.m.-4:30 p.m. Monday-Friday. Travel independently and confidently while riding RTA! Be sure to fill out all parts of the application. RTA says all buses, trains will have cameras by year's end. Greater Dayton RTA | 4 S. Main St., Dayton, OH 45402|937.425.8300 (Customer Support) l�E숓�7Fsu�`197���e��G An application will be mailed to you. To minimize delays, riders are limited to four carry-on packages weighing no more than 50 total pounds. With your valid ID card, Paratransit "door-to-door" service costs $2.25 each way. An informational website that details the public transportation process for persons with disabilities in Cleveland, OH. All persons with disabilities should be allowed the dignity afforded by independent travel. 4 0 obj Just type your Paratransit pass number into both areas. However, in order to accommodate all scheduled riders, the time of your window may vary. After you log in, you can reset both your user name and password. The Greater Cleveland Regional Transit Authority turned down 1,720 of the 27,502 requests it received for Paratransit service in April, the last month for which complete figures are available. Individuals who are interested in using ADA Paratransit service must apply and be found eligible according to ADA guidelines. Greater Cleveland Regional Transit Authority Application For ADA Paratransit Service: Instructions To help us determine your eligibility for ADA Paratransit Service, please fill out the enclosed application as completely and thoroughly as possible. <>>> It is critical for the customer to be ready for the trip once the vehicle arrives. After your application is received, an RTA employee may call … 63 Rta jobs available in Ohio on Indeed.com. … The Greater Cleveland Regional Transit Authority announced Friday that 12 additional employees have tested positive for coronavirus, bringing the total number of employees to 78. *��5���L�0�{8�UN��r��cWW#�8:7D��G�sP6�F���rx��� There are 13,000 disabled persons registered to use Paratransit service. Office Hours. See the Paratransit Appeals Process section for more details. ADA-accessible Rapid Transit stations, to help passengers safely ride RTA trains. Schedulers are busiest at 8:30 a.m., when the call center opens. Our voice telephone number is 216-566-5124 and our TDD for the hearing impaired is 216-781-4757. To apply for ADA Paratransit, call the RTA's ADA Paratransit C… TRAVEL TRAININGTravel Training ProgramBenefits of Travel TrainingWho is eligibleWhat does Travel Training include?Get started today! Regional Transit Authority driver Ted Leftridge helps Rev. This link goes directly to the application for people interested in applying for the fixed route disability program. Greater Cleveland Regional Transit Authority 1240 West 6th Street Cleveland, Ohio 44113-1302 Tel: 216-566-5100 The purpose of the test is to determine if you have the physical and cognitive ability to ride fixed-route RTA service. Submitt the completed form via fax, email or dropped off at the Tower City Customer Service Center. Training involves a series of steps, initially with one-on-one instruction to the gradual fading of trainer assistance leading to independent travel. Have the month, date and times of pickup and drop-off ready. Also, based on your individual needs, the application is available in large print or other accessible forms. It is estimated that about 40 percent of all Paratransit applicants will be required to take a functional test. Travel Training or travel instruction offers one-to-one and group training designed to teach seniors and people with disabilities to travel safely and independently on fixed-route public transit. A Trainer will contact you to schedule an appointment. It is for this reason that RTA has adopted these policies. Your scheduler will give you the correct window of time for your pickup when you make your appointment. Clear snow, ice or other objects from your steps, driveway or walkway. <> � u��x�0Ë��(#a�>��l����[X��+و'�Lo�[`9>�D����^���C �!�wU They are encouraged to attend the appeal hearing, although attendance is not mandatory. The entire test should be completed within an hour. If your vehicle arrives within your pickup window and you are unavailable for more than five minutes, the driver must continue on. RTA recognizes there may be occasions when a scheduled Paratransit trip needs to be canceled. During group training, students spend 4-6 weeks in the classroom learning about: Each class culminates with a trip on public transportation to utilize the skills learned. A trained professional conducts each functional test. If your device exceeds standard regulations, RTA may not be able to provide Paratransit service. Paratransit requires a minimum stay of one hour after a drop-off at any destination. To ensure this level of service, the cooperation and support of customers is critical. You will need the same user ID and password that you have for on-line scheduling. ��o!���s"� �T��ͅ�DϜQɉ��D�7C�!�� ��B�ve���$��/\~�;A[��u�!D �z�7y ��8�-�׮c If you miss your functional test appointment, the application process will not continue. Your Travel Trainer will help you find solutions that best fit your situation, abilities and needs. RTA's Paratransit service is committed to providing safe, secure and reliable service. You and your Travel Trainer can focus on destination training, which teaches you to travel to a specific destination and back, or general training, which provides you with greater overall riding instruction. If your destination is closed at the time you arrive, the Paratransit driver cannot wait with you until it opens. To request an ADA application, or if you need help completing the application, call 216.566.5124. However, it's important that you notify Paratransit at least 60 minutes prior to your scheduled pickup. The application is then mailed to: GCRTA-ADA Eligibility 1240 West 6thStreet Cleveland, Ohio 44113-1331 3. Get directions, reviews and information for Rta Paratransit in Cleveland, OH. So RTA can schedule other passengers link goes directly to the gradual fading of Trainer leading! 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